90-day check-in

90 days post-deployment we re-interview department heads to verify adoption + identify new bottlenecks. This drives the upsell to the recurring Enterprise OS tier.

Once a customer hits the 90-day mark, pitch the recurring tier.

Operations are not static. Quarterly automated re-interviews, dynamic SOP updates pushed to Henry/ERP, continuous RAG-based learning specifically about their business, dedicated integration support SLA. The diagnostic + transformation arc is one-and-done; Enterprise OS is the embedded operating system that pays you forever.